After one month of monitoring and public opinion, CKN Nigeria
investigation has shown that MTN Nigeria is the worst GSM operator in Nigeria
using all the parameters of assessment.
Our Investigation which cuts across 17 States namely ,Lagos,Ogun
Ondo,Edo,Imo .Enugu ,Rivers,Bayelsa ,Akwa Ibom,Kano,Katsina,Bauchi,Sokoto,Niger
,Akwa Ibom and the FCT showed that MTN Nigeria the largest GSM network in the
country scored a dismal low in all the indexes of measure.
These include
Customer Service, call rates, Down time, Drop calls, Blackberry services,
Internet connectivity.
In all the parameters, MTN Nigeria came last.
These are the results
Customer Services
1st. Etisalat,2nd.Airtel,3rd.Globacom,4th.MTN
Call Rates
1st.Etisalat,2nd.Airtel,3rd.Globacom,4th.MTN
DownTime
1st.MTN,2nd.Airtel,3rd.Globacom,4th.Etislat
Blackberry Connection
1st.Etisalat,2nd.Globacom,3rd.MTN,4th.Airtel
Internet Connectivity
1st.Globacom,2.Etisalat,3rd.Airtel,4th.MTN
While some people believe that the low number of subscribers
on Etisalat network based on the fact that it is the newest of all the GSM
companies may be responsible for its robust network, others also believe that
the big infrastructure at the disposal of all the other networks should make it
possible for them to provide a much more robust and efficient services to its
customers..
Globacom for instance for over three days last week had a
total network failure that affected all its customers in Nigeria.
MTN with the worst connection has the reputation of network
failures more than any other network
Presently there are about 99.4 million GSM subscribers in
Nigeria according to the Spokesman of the Nigerian Communications Commission, Tony
Ojobo in a recent interview with CKN Nigeria.
While Etisalat remains the best network,Airtel is coming second,Globacom
third and the largest network in Nigeria that prides itself with the pay off
ANYWHERE YOU GO comes a distance last.
Below are the responses of some of our readers on their best
and worst networks.
Olatunji Bakre Awokoya and 2 others like this.
Ted Terwase Aya-mnger I have criss-crossed all the networks bros, in search of quality... It has been a horrendous journey for me back and forth. All I wanna say is that the regulatory bodies should sit up and get these operators to meet the terms and conditions. It is regrettable, it is lugubrious (oh where is hon. Patrick ooo)July 11 at 1:07pm via mobile ·
Korede Aregbe Etisalat is kehinde gba egbon,since Zain switched to Airtel dey hv become d worst to me.
Olushina Taiwo MTN and Glo shame on U. cant even make calls with my MTN line. my wife had issue with her Glo BIS for 2 days. total shaaaaaaaame
Seddy Nduoyo D best is zain and etisalat. The worst of them all is MTN. Very useless, stingy people.
Yetunde Owootomo mtn is worst. glo sef no beta. others r just manageable 2 some extent.July 11 at 1:18pm via mobile ·
Michael Maddoxman Okwori Haba! Everybody knows MTN is the worst and Etisalat the best. In fact, MTN (MAXIMUM THIEVING NETWORK)is struggling to vomit my stolen 3000naira for data plans I bought but which mysteriously disappeared.July 11 at 1:22pm via mobile ·
At Joel airtel being the best for me in the last 6mnth, etisalat gud, mtn i abandoned it too slow for my liking glo neva tried it.July 11 at 1:24pm via mobile ·
Oliver Chuks Odiegwu-enwerem Airtel has remained consistently focused on customer service. Even when there are unavoidable network disturbances, they empathise with customers. I can't trade my Airtel SIM for any other network not after over 12 years on the network...It is the best. I think MTN is just blowing hot with little to show while Glo is just managing, hanging on to the 'first truly Nigerian network.' Etisalat has come a long way, but needs to improve tremendously.
Chii Ezirim Nwanoka MTN and Glo r struggling 4 d last position as far as i am concerned.
Jeje Mufutau Adeyemi Same of the Same. They are all 419 with their fake promos .Mtn is the worst
Areh Sunday MTN is a fraud. They advertise 3G where it does not exist to dupe gullible Nigerians. Asaba has no 3G connectivity, not even in it regional headquarters in the capital city, but its promo claims it exists.
Baderinwa Tomiwa Etisalat is d best,dont even talk about MTN at all,they ar fraud.July 11 at 2:23pm via mobile ·
Kayode Yussuf All of them are rubbish,for the past 3 days now I have been trying to get my sister on both MTN and GLO no service the line was saying.July 11 at 2:31pm via mobile ·
Boniface Onogwu MTN IS A MOTHER F***. . . RIP(rest in pieces) OFF. ETISALAT AND GLO R.O.C.K. BIG TIME.July 11 at 2:53pm via mobile ·
Ugwuegbu Kennedy To be very sincere, I will vote Etisalat as my best among bad GSM services in Nigeria.My reason is dt they seem to be more reliable than d rest, they reconcile for bad services tru their numerous awoof which others dont usually do. We all know our espiriences wt d whole ntwk.
Hrm Akunne Emeka EzeabataIgbo MTN is very expensive but it's better as in to compare to others under coverage.July 11 at 3:19pm via mobile ·
Obayemi Kemie Lucee Adebija Just when I thought Glo was better 'go low' kept us incommunicado for 3 days.they didn't deem it fit to apologise to subscribers instead they were sending SMS to recharge & get whatever! Mtcheeew!
Fidelis Mbah This is not only a challenge in naija. I have not had network on my O2 line in London for about 5 hours now.
Blenita Anurika Ibeawuchi When u come to connection MTN is d best but in terms of browsing ETISALAT carry goJuly 11 at 8:20pm via mobile ·
For voice, Airtel is very cheap for local calls, Glo very cheap for internatonal calls. For data, never make up .
ReplyDeletemtn is d best.when u av problem in browsing or calling it is cos they re upgrding dier system but etisalat is the worst their sim is the most expnsive,their network is bad.i almost died cos of etisalat.i didnt know there was an oro.mtn downloading is faster.etisalat loves deceiving wit awoof yet their tariff is high
ReplyDeleteMTN IS THE BEST NETWORK, WHILE ETISALAT IS THE WORST NETWORK THEIR BIS UNLIMITED SUBSCRIPTION IS A PURE LIE.
ReplyDeleteMTN is the best Network so far just like first bank,MTN Is the first and they maintain their standard,they are reliable and their subscriptions are good not like Etisalat. Etisalat is selective in terms of BB Subscription,infact they are the worst forget about their 15mb and irrelevant MMS.AIRTEL and GLO Follows MTN. Kudos to MTN,AIRTEL and GLO Networks
ReplyDeleteMTN Is the best in BB Subscription followed by Airtel and Glo. Etisalat is too worst
ReplyDelete