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» » POLICE COMPLAINT RESPONSE UNIT (CRU) RELEASES 1ST QTR REPORT,STATISTICS
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COMPLAINT RESPONSE UNIT (CRU)
Nigeria Police Force

2016 FIRST QUARTER REPORT

Release Date: 11th April, 2016




HIGHLIGHTS OF THE 2016 Q1 REPORT
*      10 State commands namely Bayelsa State, Benue State, Ebonyi State, FCT-Abuja, Kano State, Niger State, Ogun State, Ondo State, Oyo State and Zamfara State have shown steady decline in number of cases reported from January through March, 2016

*      Lagos State remains the command with the highest number of complaints since inception of this Unit.

*      Kebbi State continuously remain at the bottom with no case reported against the police since inception of this Unit.

*      Generally, the overall complaint trend shows a decline in total number of complaints received from across the federation in comparison to the first 100 Days Report.

COMPLAINT RESPONSE UNIT (CRU)

Nigeria Police Force

STATE RANKING  2016 Q1

Release Date: 11th April, 2016

RANK
STATE
Number of Complaint Received
%

1
LAGOS
239
22.68

2
FCT - ABUJA
190
18.03

3
RIVERS
100
9.49

4
ENUGU
48
4.55

5
DELTA
47
4.46

6
OGUN
44
4.17

7
OYO
41
3.89

8
EDO
31
2.94

9
ABIA
26
2.47

9
ANAMBRA
26
2.47

9
IMO
26
2.47

12
AKWA IBOM
24
2.28

13
NASARAWA
22
2.09

14
KADUNA
19
1.80

15
BAYELSA
18
1.71

16
KOGI
16
1.52

16
PLATEAU
15
1.42

18
BENUE
14
1.33

19
ONDO
13
1.23

20
OSUN
12
1.14

21
CROSS RIVER
11
1.04

22
EBONYI
10
0.95

22
NIGER
9
0.85

24
KANO
8
0.76

24
KWARA
8
0.76

26
ADAMAWA
7
0.66

27
TARABA
6
0.57

27
ZAMFARA
6
0.57

29
KATSINA
5
0.47

30
BAUCHI
4
0.38

31
BORNO
2
0.19

31
GOMBE
2
0.19

31
JIGAWA
2
0.19

34
EKITI
1
0.09

34
SOKOTO
1
0.09

34
YOBE
1
0.09

37
KEBBI
0
0.00


TOTAL
1,054







CONTACT CRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003            BBM: 58A2B5DE
Twitter: @PoliceNG_CRU | Facebook: www.facebook.com/npfcomplaint | Email: complaint@npf.gov.ng OR npfcomplaint@gmail.com
Website: www.npf.gov.ng/complaint
Our quick response will put a smile on your face








                                                COMPLAINT RESPONSE UNIT (CRU)


       Nigeria Police Force


  COMPLAINT DISTRIBUTION CATEGORY 2016 Q1


Release Date:  11th April, 2016














S/NO
STATE
EXCESSIVE USE OF FORCE
DIRTY IN PERSON
TRAFFIC RELATED
POLICE INVOLVEMENT IN CIVIL MATTERS
INCIVILITY
DEMANDING MONEY FOR BAIL
PROFESSIONAL MISCONDUCT
BENEFIT/ENTITLEMENT RELATED (NoK)
TOTAL




1
ABIA
8
0
0
1
1
7
8
1
26


2
ADAMAWA
2
0
1
0
0
1
2
1
7


3
AKWA IBOM
7
0
0
0
1
8
7
1
24


4
BAUCHI
1
0
0
0
0
1
0
2
4


5
BENUE
5
0
2
0
0
3
4
0
14


6
BAYELSA
5
0
1
0
0
4
8
0
18


7
BORNO
1
0
0
0
0
0
1
0
2


8
DELTA
12
0
0
0
2
11
18
4
47


9
ENUGU
16
0
0
1
1
9
19
2
48


10
GOMBE
1
0
0
1
0
0
0
0
2


11
IMO
8
0
0
1
0
5
12
0
26


12
JIGAWA
0
0
0
0
1
0
1
0
2


13
KADUNA
6
0
0
0
0
1
10
2
19


14
KATSINA
2
0
0
0
0
0
2
1
5


15
KANO
2
0
0
0
0
1
5
0
8


16
KEBBI
0
0
0
0
0
0
0
0
0


17
KWARA
0
0
0
0
1
2
5
0
8


18
LAGOS
75
2
12
4
12
30
95
9
239


19
NIGER
2
0
0
0
0
2
4
1
9


20
OGUN
12
0
1
3
2
4
20
2
44


21
ONDO
3
0
1
0
1
1
5
2
13


22
OSUN
3
0
0
0
1
1
6
1
12


23
OYO
14
0
1
0
1
6
17
2
41


24
PLATEAU
2
0
0
1
1
3
7
1
15


25
RIVERS
22
0
5
2
12
21
33
5
100


26
CROSS RIVER
5
0
1
0
0
4
1
0
11


27
SOKOTO
1
0
0
0
0
0
0
0
1


28
TARABA
4
0
0
0
0
1
0
1
6


29
YOBE
0
0
0
0
0
1
0
0
1


30
EBONYI
2
0
0
2
0
2
0
4
10


31
ZAMFARA
2
0
0
1
0
1
1
1
6


32
KOGI
5
0
2
0
0
4
5
0
16


33
ANAMBRA
11
0
0
0
1
7
7
0
26


34
NASARAWA
5
0
1
1
1
6
7
1
22


35
EKITI
0
0
1
0
0
0
0
0
1


36
FCT - ABUJA
57
5
6
4
13
25
75
5
190


37
EDO
12
0
1
0
1
6
11
0
31


TOTAL
313
7
36
22
53
178
396
49
1054














CONTACT CRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE
Twitter: @PoliceNG_CRU | Facebook: www.facebook.com/npfcomplaint | Email: complaint@npf.gov.ng OR npfcomplaint@gmail.com
Website: www.npf.gov.ng/complaint
Our quick response will put a smile on your face































Q1 2016 GENERAL BAR CHART 1-page-001.jpg

Q1 2016 TREND CHART 1-page-001.jpg 


























 
COMPLAINT RESPONS UNIT (CRU)
Nigeria Police Force
COMPLAINT DISTRIBUTION BY PLATFORMS/SOURCE 2016 Q1






















SN
PLATFORM/SOURCE
Number of Complaint
1
PHONE CALLS
797
2
WHATSAPP
179
3
SMS
12
4
EMAIL
25
5
TWITTER
14
6
FACEBOOK
10
7
BLACKBERRY MESSENGER (BBM)
10
8
OTHERS
7

1054







 QUICK STATISTICS


*DISTRESS CALLS
RESOLVED/CLOSED CASES
FALSE / UNRELATED CASES
PENDING CASES

*21
899
96
59



*Distress calls are not counted as part of complaints

































































Signed
CSP ABAYOMI SHOGUNLE
OFFICER IN CHARGE,
COMPLAINT RESPONSE UNIT (CRU),
FORCE HEADQUARTERS,
ABUJA.
CONTACT: +234 810 60000 79

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